Do you get a lot of new gym members but have trouble getting people to come back? Your fitness center success revolves around keeping clients because you can only find so many new people.
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Why Customer Service Is Critical to Fitness Center Success
Topics: Fitness Fitness Stories gym merchandise Fitness Challenge Gym Equipment Fitness Assessment Digital Fitness Fitness Centers
2 min read
Styku Customer Spotlight with Chris Wharton from Better Body Group
Ten years ago Chris Wharton, co-owner of Better Body Group, started his journey with fitness after graduating from Sheffield University with a sports and exercise degree. Shortly after, he began Better Body Group in a humble 600-square-foot building. Though a small beginning, Wharton’s BBG hosts three locations all devoted to building a stronger, healthier client base.
